Welcome to JIOS Academy Sdn. Bhd.. By accessing and using our website at https://jiosacademy.com/ for browsing, purchasing, or enrolling in any of our online courses, you agree to be bound by the terms and conditions stated below. Please read them carefully before proceeding.
1. General
JIOS Academy reserves the right to modify, update, or remove any part of these terms and conditions at any time without prior notice. Continued use of this site constitutes your acceptance of such changes. Any breach of these terms may result in immediate termination of your access to the site and services.
2. Course Content & Intellectual Property
Unless otherwise stated, all course materials—including videos, PDFs, graphics, illustrations, designs, quizzes, and other educational content—are the intellectual property of JIOS Academy Sdn. Bhd. and are protected by copyright and trademark laws. You may not reproduce, share, modify, distribute, or sell any of our course content without prior written permission.
3. Comments, Feedback & User Submissions
By submitting comments, testimonials, or feedback to JIOS Academy (via the website, email, or any other platform), you agree that:
- Your content will not violate any third-party rights, including copyright, trademark, privacy, or proprietary rights.
- Your content will not be unlawful, defamatory, obscene, abusive, or otherwise objectionable.
- You grant JIOS Academy the right to use, reproduce, and display your feedback for marketing and promotional purposes.
- You are solely responsible for the content you submit.
4. Course Access & Representation
We strive to present accurate descriptions of our courses, including structure, outcomes, and benefits. However, the appearance and format of content may vary depending on your device or screen settings. JIOS Academy does not guarantee specific results or employment outcomes after course completion.
5. Newsletter & Promotions
By enrolling in our courses or signing up on our site, you agree to receive newsletters and promotional updates from JIOS Academy. You may unsubscribe at any time via the email footer link or by contacting our support team.
6. Payments & Enrollments
All course enrollments require one-time payment unless stated otherwise. We accept a variety of secure payment methods, including:
- Credit/Debit Cards (Visa, MasterCard)
- FPX Online Banking
- E-wallets (where available)
All payment transactions are subject to authorization by your card issuer or financial institution. We are not liable for any delay or failure in enrollment due to failed payment authorization.
7. Refund & Cancellation Policy
Refund eligibility for courses depends on the course category and the terms specified at the time of purchase. If you’re not satisfied with your course, please refer to our refund policy or contact us with your invoice and reason for request. JIOS Academy reserves the right to approve or deny any refund request.
8. Indemnification
You agree to indemnify, defend, and hold JIOS Academy and its affiliates harmless from any and all claims, damages, liabilities, costs, and expenses (including legal fees) arising from your misuse of the website or violation of these terms.
9. Third-Party Links
Our site may include links to external websites for your convenience. JIOS Academy is not responsible for the content, services, or any damage caused by third-party websites accessed through our platform.
10. Inaccuracies & Updates
Occasionally, there may be information on our site or within course listings that contain typographical errors, pricing mistakes, or other inaccuracies. We reserve the right to correct such information at any time without prior notice.
11. Termination of Access
This agreement remains effective unless terminated by either party. You may discontinue use of the site at any time. JIOS Academy also reserves the right to terminate your access without notice if you breach any part of these terms.
